Tenant FAQs

No. Properties are rented on a first-come, first-served basis with a fully completed application and required fees. We recommend applying promptly if you’re interested in a specific home.

Move-in costs vary. Typically, tenants are required to pay the first month’s rent and a security deposit. In some cases, last month’s rent may also be required—please refer to the specific listing.

Applicants must be at least 18 years old and legally able to enter into a lease agreement.

Yes. Security deposits are refundable as long as all lease terms are met and the property is returned in good condition, minus normal wear and tear. Deductions may be made for damage, unpaid rent, or cleaning fees.

Applications are submitted online. To apply, you’ll need to complete the full application, pay the application fee, and provide supporting documents such as proof of income and ID.

Tenants can pay rent online through the resident portal, via automatic bank transfer, or by check/money order, depending on the property. We encourage online payments for speed and convenience.

Check your lease and contact us before acquiring a pet. Some homes allow pets with additional fees or deposits, while others may have restrictions on breed, size, or number of pets.

All tenants are typically responsible for the full lease term. If one person wants to leave, the remaining tenant may need to qualify independently or find a replacement, subject to management approval.

Review your lease to confirm the required notice period (typically 30 or 60 days) and submit your written notice to vacate before the deadline.

Proventus Property Group handles routine maintenance and repairs. However, if damage is due to tenant negligence or misuse, the tenant may be held responsible. All maintenance requests must be submitted through the proper channels.