Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Not necessarily. Property owners are not required to accept Section 8 tenants unless mandated by local regulations. We advise reviewing your local laws for specific requirements.Are you licensed?
Yes. Proventus Property Group is a fully licensed property management company, ensuring compliance with all state and industry standards.Can I reach you after hours?
Absolutely. We provide an emergency contact for urgent matters. Non-emergency inquiries will be addressed during regular business hours.Can you put the money directly into my account?
Yes. We offer direct deposit for owner disbursements, making your rental income transfer smooth, secure, and timely.Do you sell real estate too?
Yes. In addition to property management, we offer real estate services for those looking to buy or sell. We’re happy to assist you with either process.How and when do I get my checks?
Owner payments are processed regularly—typically through direct deposit—once rent is collected and any approved expenses are settled.How is rent collection handled?
Tenants can pay rent online or via traditional methods. We monitor all payments and address late rent according to the lease terms, including applicable notices and fees.How long of a lease do you sign?
Standard lease terms are typically 12 months, but we tailor lease durations to market conditions and your specific goals.How much security deposit do you charge the tenant?
Security deposits are set in accordance with market standards and legal guidelines, taking into account rent amount and tenant qualifications.How soon can you start managing my property?
We can begin as soon as the management agreement is signed and your property is rent-ready.What type of properties do you manage?
We manage a wide range of properties, including single-family homes and multi-family units.What type of reports do I get and how often?
You’ll receive detailed monthly statements covering rent collection, expenses, and maintenance activity. At the end of each year, you’ll also receive a comprehensive year-end statement to make tax time easier. Additional reports are available upon request through your Owner Portal.Who holds the tenant security deposit?
We hold all security deposits in a dedicated trust account, in accordance with local and state laws.